Authorized Maintenance Service for Smad Devices & Absorption Cooling Systems

Because we believe that after-sales service is the foundation of trust, we offer specialized maintenance for Smad devices and other absorption cooling systems. As Authorized Distributors and Certified Inspection & Repair Centers, we guarantee to restore your appliance to its original efficiency using genuine spare parts and precise technical standards.

🛡️ Warranty Status & Service Request:

Whether your device is under warranty or out of warranty, please follow these instructions for a fast response:

1. Products Under Warranty (1-year warranty from purchase date):

Please contact us directly and prepare a photo of your "Purchase Invoice" or "Warranty Card" to send via WhatsApp:

📞 99433289

2. Products Out of Warranty (or from other brands):

We are happy to assist you as well. Please note that for out-of-warranty devices or other brands, service fees, labor charges, and spare parts costs will apply.

🛠️ What the Service Includes:

• Combustion System Maintenance: Comprehensive cleaning of the flue and soot removal to ensure a strong "blue flame" (the core of the cooling process).

• Cooling Efficiency Inspection: Calibrating gas and electrical performance, and ensuring the responsiveness of sensors and thermostats.

• Accessory Evaluation: Inspecting the gas regulator (head) and connections, and providing technical advice on the best compatible regulator types.

• Field Support: On-site inspection, installation, and maintenance services at your location for your convenience.

📝 Information Needed When Contacting Us:

• Device Type: (265L Refrigerator / 191L Freezer / Other).

• Issue Type: (Weak cooling / Flame failure / Routine check-up).

💡 Why Request Maintenance From Us?

• Authorized Distributor Expertise: We possess precise technical standards directly from the manufacturer.

• Genuine Spare Parts: We use only certified parts to ensure a longer lifespan for your appliance.

• Root-Cause Solutions: We don't just provide surface-level repairs; we address the underlying causes of poor cooling, such as ventilation issues or low-quality regulators.